
Covid-19 & Our Clinic
(Updated 22 November 2022)
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We are all getting used to the different ways we work and live since the covid-19 pandemic. We know how important it is to do our best to keep each other safe and well, yet still ensuring that our quality of work and customer enjoyment and experience is still second to none.
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You can also rest assured that all team members have completed approved COVID-19 Salon Sanitation & Safety training and are all very used to wearing the appropriate PPE during client appointments, along with disinfecting and sanitizing all work areas, sides, light switches, door handles, etc. in between appointments.
Client Protocol:
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- Before you arrive you will have been emailed a covid-19 questionnaire, please complete and return it the evening before your appointment (and any time up to when you arrive.
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- Please come to appointments alone whenever possible.
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- Please only bring essential personal belongings with you (we will ask you to place personal belongings in a basket under the treatment bed).
- Whilst we will continue to wear facial masks during your treatment, you are no longer obliged to.
However, should you have recently been ill and are still suffering from a cough you will be asked to wear one for treatments (other than facials).
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- We will also ask you to sanitize and/or wash your hands at the sanitation station before and after your treatments.
- On your arrival your temperature may be taken with a non invasive infrared thermometer. If you have a temperature we will ask you to rebook for another time.
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For a full list of our guidance please click the Safety Guidelines button below.
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IF YOU FEEL IN ANY WAY UNWELL ON THE DAY OF YOUR APPOINTMENT OR ARE DISPLAYING ANY OF THE COVID-19 SYMPTOMS PLEASE REARRANGE YOUR APPOINTMENT.
We will continue to follow the government guidelines throughout the pandemic and will ensure customers are made aware of any changes to our guidelines.